100% Secure, End-to-End Encrypted Remote Assistance

InnGenius Support Desk

Need technical help with InnGenius PMS? Download our lightweight support application and let our verified team resolve your issue in real time.

Download InnGenius Support Desk (.exe)
Browser blocked the .exe? Download as .ZIP Archive

High-Speed Direct P2P • Zero setup required • Windows 11 / 10 / 8 / 7

Or Enter Code
Manual Server Key & Setup
For Emailed or Plain App

If you already have the app open without the server key, click the 3 vertical dots () next to your ID → ID/Relay Server → enter the server information below:

ID / Relay Server
support.inngeniuspms.com
Public Key
pN4sKapUFOs1+38u+OrfANTkRHm8qqBMTSzAlKLRPDg=

How Remote Support Works

1

Download & Run

Click the download button above. No installation needed — open InnGenius Support Desk to get your 9-digit code.

2

Share Your Code

Provide the 9-digit ID and password to your authorized InnGenius support technician.

3

Instant Support

Watch the technician work on your screen in real time. You can pause control or disconnect the session at any moment with a single click.